9wicket pro Terms and Conditions

General Introduction and Applicability

9wicket pro is an online betting and casino platform operated for users in Bangladesh. These terms and conditions ("Terms") apply to the platform's website, mobile application, and any related services. By accessing the site, creating an account, or using any service, you are considered to have fully accepted these Terms.

These Terms are written in Bengali and that version is the primary and binding document. In case of any dispute, the Bengali version will take precedence. To learn more about our platform, you can read our About Us page.

1.1 Scope of Terms

These Terms apply to all sections of the platform — cricket betting, slots, live casino, mines, fishing games, and all other services. Specific promotions or bonuses may have separate terms; in such cases those specific terms apply, but both remain in effect as long as they do not conflict with these general Terms.

Account Registration and Eligibility

2.1 Registration Requirements

To create an account on 9wicket pro, you must meet the following conditions:

• You must be at least 21 years of age.
• You must provide accurate and complete personal information.
• You must not already have an active or closed account on this platform.
• The account must be created in your own name and for your own use — operating an account on behalf of a third party is not allowed.
• You must agree to provide the documents required to verify the information given.

2.2 Identity Verification (KYC)

Before withdrawing from an account or accessing certain platform features, 9wicket pro may require identity verification. Documents such as a national ID card, passport, or birth registration certificate may be requested. Providing false information or failing to complete verification may result in the account being suspended or closed.

2.3 Account Security

You are fully responsible for keeping your username and password secure. You are advised not to share your login details with anyone. You are responsible for all activity carried out from your account — unless you have notified our support team in a timely manner about unauthorised access.

Financial Transactions — Deposits and Withdrawals

3.1 Deposits

9wicket pro currently accepts bKash, Nagad, Rocket, and Upay for deposits. The minimum deposit amount is ৳500. Deposits are generally credited to the account instantly. If a transaction is delayed, please contact the support team.

3.2 Withdrawals

Withdrawals can also be made via bKash, Nagad, Rocket, and Upay. The minimum withdrawal amount is ৳500. Requests generally take 30 minutes to 3 hours to process. Withdrawals will only be sent to the same payment method used for the deposit.

3.3 Source of Funds

All funds deposited on the platform must come from legitimate sources. If suspicious transactions or evidence of illegal funds are found, 9wicket pro will open an investigation, place the transactions on hold, and notify the relevant authorities if necessary.

3.4 Account Balance

Funds held in an account do not earn interest. For accounts that remain inactive for an extended period (over 12 months), 9wicket pro may deduct a maintenance fee — however, the account holder will be notified by email before this applies.

Bonuses and Promotional Offers

9wicket pro offers various types of bonuses. It is important to read the relevant terms carefully before claiming any bonus.

4.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,200 bonus, making the total balance ৳2,200; before withdrawing, ৳1,200 × 20 = ৳24,000 must be wagered.

4.2 General Bonus Rules

• A bonus can only be claimed once, unless the relevant terms state otherwise.
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirement has been completed.
• Multiple bonuses cannot be active at the same time.
• If evidence of bonus abuse or manipulation is found, the bonus and any associated winnings will be cancelled.
• 9wicket pro reserves the right to change, suspend, or cancel any bonus offer.

4.3 VIP Program

The 9wicket pro VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. Each level earns a weekly cashback based on a set percentage of that week's net losses. At the Diamond level, weekly cashback of up to 1.2% is available. VIP level is determined by the volume and consistency of play.

Platform Usage Rules

5.1 Prohibited Activities

The following activities are strictly prohibited on 9wicket pro:

• Creating an account using a false identity or someone else's identity.
• Using automated software, bots, or scripts to place bets or play games.
• Attempting to interfere with the platform's systems or software.
• Using coordinated or manipulative betting strategies to obtain bonuses.
• Stealing or using another user's account details.
• Posting obscene, offensive, or illegal content on the platform.

5.2 Gaming Rules

Each game has its own rules, which can be found in that game's interface. Any bet or round left incomplete due to a technical error will be considered void and the stake will be refunded. 9wicket pro will not be responsible for issues caused by internet connection loss.

5.3 Special Rules for Sports Betting

In sports betting, if a match or event is cancelled after a bet has been accepted, the stake will be refunded. In disputes over scores or results, 9wicket pro will treat internationally recognised results as final. Odds displayed during live betting may change at any moment; the odds at the time a bet is confirmed will apply.

Responsible Gaming

9wicket pro believes that gambling should be a form of entertainment, not a source of financial problems. Following the Responsible Gaming policy is important for every member.

6.1 Self-Control Features

The platform offers several self-control features that members can activate themselves:

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit amount.
• Session Limit: Prevent playing continuously beyond a set period of time.
• Loss Limit: Set the maximum amount that can be lost within a given period.
• Temporary Break: Temporarily suspend the account for anywhere from 24 hours to 30 days.
• Permanent Closure (Self-exclusion): Close the account for an extended period.

6.2 Age Verification

No person under the age of 21 may open or use an account on this platform. If evidence is found that an underage person has created an account, the account will be closed immediately and funds held may be withheld.

Privacy and Data Protection

To find out in detail how your personal information is collected, stored, and used, please read our Privacy Policy. The Privacy Policy is also considered part of this agreement alongside these Terms.

7.1 Use of Information

Information provided during registration is used primarily for account management, transaction verification, and promotional communications. Information is not transferred to third parties without a lawful reason.

7.2 Cookies and Tracking

Cookies are used on the 9wicket pro website to improve the user experience and maintain platform functionality. By continuing to use the site, you agree to the use of cookies.

7.3 Security

SSL encryption is used on the platform. However, no method of data transfer over the internet is 100% secure. 9wicket pro takes reasonable technical measures to protect information, but cannot guarantee complete immunity from third-party hacking or cyber attacks.

Intellectual Property and Content Rights

The overall design, logo, graphics, text, and software of the 9wicket pro website, mobile app, and platform are copyright-protected. Reproducing, distributing, or using this content for commercial purposes other than personal use is not permitted.

8.1 Game Content

Games available on the platform are the intellectual property of their respective game developers (such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe). The content of these games may not be copied or modified in any way.

8.2 User Content

If you post any content on the platform (via chat or comments), 9wicket pro reserves the right to display or remove that content. Posting offensive or illegal content may result in the account being closed.

Limitation of Liability

9.1 Service Interruptions

9wicket pro reserves the right to temporarily suspend services for maintenance, upgrades, or unexpected technical issues. Claims for financial loss due to such interruptions will not be accepted.

9.2 Third-Party Services

Third-party technology is used for payment processing, game provision, and other functions. 9wicket pro is not directly liable for errors or failures by these third parties, but will endeavour to assist in resolving issues.

9.3 Gambling Risk

There is always a risk of losing money when gambling. 9wicket pro never promises guaranteed winnings. Participation in betting and casino games is entirely your own decision and at your own risk.

Account Closure and Dispute Resolution

10.1 Voluntary Account Closure

You may request account closure at any time by contacting the support team. It is the member's responsibility to withdraw any remaining balance before the account is closed.

10.2 Closure by the Platform

If evidence of a breach of terms, fraud, abuse, or illegal activity is found, 9wicket pro may close an account without prior notice. In such cases, no claim for a refund of deposited funds or bonuses will be accepted.

10.3 Filing a Dispute

If you have a complaint about any matter, first contact the support team via 24/7 live chat or email. The support team provides service in both Bengali and English. Common issues are generally resolved quickly. For answers to frequently asked questions, see the FAQ section.

10.4 Final Decision

In disputes relating to game results, betting outcomes, and transactions, 9wicket pro's technical records will be considered final evidence. If no resolution is reached between both parties, further steps may be taken.

Changes to Terms and Miscellaneous Provisions

11.1 Right to Make Changes

9wicket pro reserves the right to change these Terms at any time. Members will be notified of significant changes via their registered email or platform notifications where possible. Continuing to use the platform after any change means you have accepted the updated terms.

11.2 Entire Agreement

These terms and conditions, the privacy policy, and any specific promotional terms together form the entire agreement between the member and 9wicket pro. Any prior oral or written discussions are superseded by this agreement.

11.3 Partial Invalidity

If any clause of these terms is found to be invalid or unlawful, the remaining clauses will continue to be in effect. The invalid clause will be revised as closely as possible to its original intent.

11.4 Language and Communication

Official communications will be conducted in Bengali or English. Any important notice sent by email will be considered received within 24 hours of sending.